Hero VIDA: It is taking electric mobility in India to the next level with a host of innovative value-added services designed to make scooter ownership more convenient, affordable, and reliable. From extended warranties to advanced connectivity features, Hero VIDA aims to remove common hurdles for EV owners and offer a seamless riding experience. These initiatives are set to strengthen customer confidence, boost resale value, and make daily rides stress-free.
Hero VIDA Extended Warranty and Battery Protection

One of the biggest concerns for EV owners is long-term reliability. Hero VIDA addresses this with comprehensive coverage options:
- Extended Warranty: Covers 11+ critical components for up to 5 years or 75,000 km, ensuring peace of mind.
- Battery Protection: Extended battery warranty for 5 years or 60,000 km, safeguarding performance and reducing worries about battery degradation.
- Reliable Performance: These measures ensure your scooter runs smoothly, even with extensive use or under diverse weather conditions.
Hero VIDA Assured Buyback Plan
Resale value is a key factor for EV buyers. It offers a transparent solution with its buyback initiative:
- Guaranteed Return: Return your scooter after three years for up to 67.5% of the original ex-showroom price.
- Financial Confidence: Provides certainty in resale value, making upgrades hassle-free.
- Smooth Ownership Transition: Simplifies moving to newer models while maintaining trust in long-term investment.
Edge Subscription for Smart Connectivity

Hero VIDA also focuses on a tech-enabled riding experience through its VIDA Edge subscription:
Also Read
- Unlimited Fast Charging: Access to over 3,600 charging stations across India.
- Connected Features: Includes battery health monitoring, ride statistics, charging station locator, and over-the-air updates.
- Enhanced Convenience: Designed for riders who value technology and efficiency in their daily commute.
24/7 Roadside Assistance
Unexpected issues on the road can be stressful. Hero VIDA ensures riders are never stranded:
- Comprehensive Support: Covers flat tires, discharged batteries, and mechanical faults.
- Nationwide Towing: Assistance available across India, anytime.
- Peace of Mind: Ride confidently knowing help is just a call away.
Battery-as-a-Service (BaaS) Model
To make EVs more accessible, Hero VIDA offers flexible financing options:
- Flexible Payments: Purchase the scooter and battery separately to reduce upfront costs.
- Affordable Monthly Plans: Convert high upfront costs into manageable monthly payments.
- Future-Ready Ownership: Encourages adoption by lowering barriers to entry and enhancing accessibility.
Final Thought
Hero VIDA is reshaping electric scooter ownership in India with its innovative services. By combining extended warranties, assured buyback, intelligent connectivity, and roadside support, It delivers unmatched convenience and reliability. Riders can now enjoy stress-free ownership, worry less about costs, and focus on embracing sustainable mobility. These services make Hero VIDA scooters not just a ride, but a smart and future-ready investment. With such comprehensive support, owning an EV has never been easier or more rewarding.